Compatibility & fit

A clear scan. A compatible tap.

CareID opens in a browser on the scanning phone. Choose the access point that fits daily life, and check how your device will open it.

Close-up of the CareID Bracelet QR face
CareID Bracelet uses QR access. A connected phone opens the online CareID page.

Scan the QR

Most current iPhone and Android camera apps can recognize a QR code. Keep the full code in view, then tap the detected link.

Tap with NFC

CareID Card supports NFC on compatible phones. NFC availability, settings and antenna position vary by device. The Bracelet uses QR access.

Internet is required

The scanning phone needs internet access to open the online guide or published profile. The full information is not stored in the code, wallpaper or pass.

Choose what you carry

What each format needs.

Bracelet

QR scan; inside engraving can be read directly

Follow the included setup instructions and scan the actual bracelet before use.

Card

Wallet-size PVC card with QR + NFC

A compatible scanning phone; keep the code and tap point accessible.

Digital

Supported wallet pass + permanent emergency link

Secure My CareID access and the supported pass action for your device.

Free wallpaper

QR on your phone’s lock screen

Install the image yourself and keep the entire code visible.

CareID Alert ACCESS TYPE Digital Emergency ID EMERGENCY If urgent, call 911 HOW TO USE Scan for emergency information ACCESS No app required to scan

Your Digital pass is a wallet pass.

On supported Apple devices, My CareID offers an Apple Wallet handoff. Other supported devices can use the Pass2U option provided. Follow the current instructions for your CareID and check that the pass was added.

A helper does not need a CareID app or account to open the online page. Owners may need a supported wallet app to store their pass. This is separate from installing a wallpaper.

Add your Digital pass.

PHYSICAL FORMATS

Choose how you’ll carry CareID.

CareID Bracelet worn on a wrist
CareID Bracelet

A QR medical ID worn on the wrist, with readable inside engraving. Confirm the wrist-size range before ordering.

CareID Card shown in a hand
Card in your wallet

The current catalog specifies a wallet-size PVC card with QR and NFC access and a writable emergency-information area.

Product photos show how the formats are carried; they are not scale measurements. Confirm exact dimensions or wrist fit with Support.

Ask about size or fit

If scanning or tapping doesn’t work.

CareID does not replace emergency services or guarantee that someone will notice, scan or act on it.

The camera does not detect the code.

Clean the surface, improve the lighting and hold the entire code in view. Move slightly closer or farther away to let the camera focus. Keep clocks and widgets clear of a wallpaper QR.

NFC does not open a link.

Unlock the phone, check NFC support and settings, and try the antenna area. It is often near the top on an iPhone or the upper or central back on Android. Thick or metal cases may interfere. Try QR if NFC is unavailable.

The page does not load.

Check the scanning phone’s internet connection and retry in its usual browser. Try cellular data instead of Wi-Fi, or another connected device. Do not delay emergency services while troubleshooting.

Contact support