Personalized CareID Profile Policy

This policy applies when a customer uses a Personalized CareID Emergency Profile with CareID Bracelet, CareID Card, or Digital CareID.

NO APP, NO SUBSCRIPTION, NO HELPER LOGIN. No helper login is required to view the currently approved emergency information assigned to the CareID. Customer editing, review, and account management remain separate from public emergency access.

Authorized submission

The purchaser or account owner must be the profile subject or have lawful authority to submit and manage information for that person, including authority as a parent, guardian, caregiver, or authorized representative.

Designated private editing

Personal and medical information must be entered only through the private My CareID experience. Do not send sensitive information through Shopify order notes, ordinary email, reviews, social media, or the general contact form.

Minimum necessary information

Include only information reasonably useful for emergency identification, communication, treatment awareness, safe return, or caregiver contact. CareID is not intended to store a complete medical record.

Editing, review, and publication

Verified owners can edit and save a private Personalized profile in My CareID. Authorized shared caregivers may receive limited private account access according to the permission the owner grants. Private drafts are not shown to responders. The owner controls review submission and publication of responder-facing information.

Public emergency access

Anyone who scans, taps, or opens an assigned CareID access point may be able to view the currently approved emergency information. Customers should not approve information they would not want visible to a person assisting in an emergency.

Updates and access control

Use My CareID for private profile updates, responder preview, access methods, shared caregiver permissions, and eligible CareID management. Additional verification may be required for ownership, privacy, transfer, replacement, or deletion requests.

Public-link security

Management credentials, internal order details, private drafts, and private verification information must never be printed in a QR code, written on the product, stored in NFC, or included in the public emergency URL.

Customer responsibility

The customer must keep information accurate, review responder-facing information, test CareID access points, replace outdated physical backup information, and report lost or transferred devices when appropriate.